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Cancellation Policy
Introduction
We understand that circumstances may change, and you may need to cancel your order. Please review our Cancellation Policy.
Order Cancellation
Eligibility: Orders can be canceled within 24 hours of placing the order. Cancellations requested after this period may not be processed.
How to Cancel: To cancel an order, please contact our customer service team at cancellations@aprtimbers.com with your order number.
Refund for Cancellations
Processing Time: Refunds for canceled orders will be processed to the original payment method. Please allow up to 14 business days for the refund to be completed.
Changes to Cancellation Policy
We may update this Cancellation Policy from time to time. The revised policy will be posted on this page.
Contact Us
For any questions or concerns regarding our Cancellation Policy, please contact us at support@aprtimbers.com.