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Shipment policy
At APR Timber, we strive to deliver your products in a timely and efficient manner.
Please review our shipment policy to understand our process and what to expect after
placing an order.
1. Order Processing Time:
○ Once your order is placed and payment is successfully received, our team
will begin processing your order within 24 hours.
○ You will receive a confirmation email with your order details and an
estimated delivery date.
2. Delivery Time:
○ Our standard delivery time is between 5 to 10 business days from the date
of payment confirmation.
○ Delivery times may vary depending on the destination, product availability,
and external factors such as weather conditions or transport delays.
3. Shipping Costs:
○ Shipping costs are calculated based on the weight, dimensions, and
destination of the shipment.
○ Any applicable shipping fees will be displayed during the checkout
process.
4. Tracking Your Order:
○ Once your order has been shipped, you will receive a shipping
confirmation email with a tracking number.
You can use this tracking number to monitor the status of your shipment
on our courier partner’s website.
5. Delayed or Lost Shipments:
○ In the rare event that your shipment is delayed or lost, please contact our
support team at support@aprtimbers.com for assistance.
○ We will work closely with our shipping partners to resolve any issues and
ensure your order is delivered as quickly as possible.
Contact Us:
If you have any questions or need further assistance with your order, please don’t
hesitate to reach out to our customer support team at support@aprtimbers.com